Company logoTrust Center Documentation

Brand Customization

Customize your Trust Center appearance with white-label branding, logos, colors, and themes for a professional customer experience

Brand Customization

Brand customization is essential for creating a professional, cohesive Trust Center experience that reflects your organization's identity. This comprehensive guide covers all aspects of branding and visual customization available in the Admin Center.

What You'll Learn

  • How to access and navigate brand settings
  • Uploading and managing logos and visual assets
  • Configuring color schemes and themes
  • Customizing typography and visual elements
  • White-label configuration best practices

Prerequisites

  • Admin role required for brand management
  • Brand assets ready for upload (logos, images)
  • Understanding of your organization's brand guidelines
  • Basic knowledge of color codes and web design principles

Brand Settings Overview

The Brand section provides comprehensive control over your Trust Center's visual appearance, ensuring a consistent, professional experience that aligns with your organization's identity.

Brand Management Interface

Main Sections:

  • Logo Management: Upload and configure primary and secondary logos
  • Color Scheme: Define primary, secondary, and accent colors
  • Typography: Configure fonts and text styling
  • Advanced Styling: Custom CSS and layout options
  • Preview: Real-time preview of brand changes

Brand Settings Interface The main brand customization interface with all configuration options

White-Label Features

Complete Brand Control:

  • Remove all Orbiq/platform branding
  • Apply your organization's visual identity
  • Customize every aspect of the Trust Center appearance
  • Ensure consistent branding across all customer touchpoints

Professional Appearance:

  • High-quality, professional design templates
  • Responsive design for all devices
  • Accessibility compliance (WCAG 2.1)
  • Fast loading and optimized performance

Logo Management

Primary Logo Configuration

Logo Requirements:

  • Format: PNG, SVG, or JPG (SVG recommended for scalability)
  • Size: Maximum 2MB per file
  • Dimensions: Recommended 300x100px for horizontal layouts
  • Background: Transparent PNG or SVG for best results
  • Quality: High resolution for crisp display

Upload Process:

  1. Access Logo Settings: Navigate to Brand → Logo Management
  2. Select Logo Type: Choose primary logo upload
  3. Upload File: Drag and drop or browse for logo file
  4. Adjust Positioning: Configure logo placement and sizing
  5. Preview Changes: Review logo appearance in different contexts
  6. Save Configuration: Apply logo changes to Trust Center

Logo Upload Interface Logo upload interface with preview and positioning controls

Logo Variations

Multiple Logo Support:

  • Primary Logo: Main logo used in headers and prominent locations
  • Secondary Logo: Alternative logo for different contexts
  • Icon/Favicon: Small icon version for browser tabs and bookmarks
  • Dark Mode Logo: Optimized version for dark theme usage

Logo Contexts:

  • Header Logo: Appears in Trust Center navigation
  • Footer Logo: Displayed in page footers
  • Email Logo: Used in automated notifications
  • Print Logo: Optimized for PDF documents and print materials

Logo Best Practices

Design Guidelines:

  • Use vector formats (SVG) when possible for scalability
  • Ensure logos work on both light and dark backgrounds
  • Maintain consistent aspect ratios across variations
  • Test logos at different sizes for clarity
  • Follow your organization's brand guidelines

Technical Considerations:

  • Optimize file sizes for web performance
  • Use appropriate color modes (RGB for web)
  • Ensure sufficient contrast for accessibility
  • Test on various devices and screen sizes

Logo Variations Different logo variations and their usage contexts

Color Scheme Configuration

Primary Color Settings

Brand Colors:

  • Primary Color: Main brand color used for buttons, links, and key elements
  • Secondary Color: Supporting color for accents and highlights
  • Background Colors: Page and section background colors
  • Text Colors: Primary and secondary text color options

Color Input Methods:

  • Hex Codes: Direct entry of hexadecimal color codes (#FF5733)
  • RGB Values: Red, Green, Blue numeric values
  • Color Picker: Visual color selection tool
  • Brand Palette: Pre-defined organizational color sets

Color Configuration Color scheme configuration with multiple input methods

Advanced Color Options

Semantic Colors:

  • Success Colors: Green tones for positive actions and confirmations
  • Warning Colors: Yellow/orange for alerts and cautions
  • Error Colors: Red tones for errors and critical alerts
  • Info Colors: Blue tones for informational content

Color Applications:

  • Interactive Elements: Buttons, links, form controls
  • Status Indicators: Document states, account statuses
  • Navigation Elements: Menu items, breadcrumbs
  • Content Sections: Headers, cards, containers

Color Accessibility

Accessibility Compliance:

  • Contrast Ratios: Ensure WCAG 2.1 AA compliance (4.5:1 minimum)
  • Color Blindness: Test colors for colorblind accessibility
  • High Contrast Mode: Support for high contrast displays
  • Alternative Indicators: Don't rely solely on color for meaning

Testing Tools:

  • Built-in contrast checker
  • Color blindness simulation
  • Accessibility validation
  • Cross-device color testing

Color Accessibility Color accessibility testing and validation tools

Typography and Fonts

Font Configuration

Typography Options:

  • Heading Fonts: Font families for H1, H2, H3, etc.
  • Body Text: Primary font for content and documentation
  • UI Fonts: Fonts for interface elements and navigation
  • Monospace Fonts: Code and technical content fonts

Supported Font Sources:

  • Web-Safe Fonts: Standard system fonts (Arial, Times, etc.)
  • Google Fonts: Extensive library of web fonts
  • Custom Fonts: Upload your organization's branded fonts
  • Font Stacks: Fallback font configurations

Font Upload and Management

Custom Font Upload:

  1. Prepare Font Files: TTF, OTF, or WOFF2 formats
  2. Upload Font Family: Include all weights and styles
  3. Configure Font Settings: Set font weights, styles, and fallbacks
  4. Test Typography: Preview fonts in different contexts
  5. Apply Font Configuration: Update Trust Center typography

Font Optimization:

  • Use web-optimized font formats (WOFF2)
  • Include only necessary font weights and styles
  • Configure font loading strategies
  • Test performance impact

Typography Settings Typography configuration with font preview and testing

Text Styling Options

Styling Controls:

  • Font Sizes: Responsive sizing for different screen sizes
  • Line Heights: Optimal spacing for readability
  • Letter Spacing: Fine-tune character spacing
  • Font Weights: Bold, normal, light weight options

Typography Hierarchy:

  • Headings: H1-H6 styling configuration
  • Body Text: Paragraph and content styling
  • Lists: Ordered and unordered list styling
  • Links: Link styling and hover states

Advanced Customization

Custom CSS

CSS Override Capabilities:

  • Custom Stylesheets: Upload additional CSS files
  • CSS Variables: Modify CSS custom properties
  • Component Styling: Target specific UI components
  • Responsive Overrides: Custom styles for different screen sizes

CSS Best Practices:

  • Use CSS specificity carefully to avoid conflicts
  • Test custom styles across different browsers
  • Maintain responsive design principles
  • Document custom styling for future reference

Custom CSS Interface Custom CSS editor with syntax highlighting and validation

Layout Customization

Layout Options:

  • Header Layout: Configure navigation and logo placement
  • Footer Content: Customize footer information and links
  • Page Structure: Modify content layout and spacing
  • Sidebar Configuration: Customize navigation and content areas

Responsive Design:

  • Mobile Optimization: Ensure excellent mobile experience
  • Tablet Adaptation: Optimize for medium-sized screens
  • Desktop Layout: Full-featured desktop experience
  • Print Styles: Optimize appearance for printing

Theme Management

Theme Presets:

  • Light Theme: Standard light color scheme
  • Dark Theme: Professional dark mode option
  • High Contrast: Enhanced accessibility theme
  • Custom Themes: Create organization-specific themes

Theme Switching:

  • User Preference: Allow users to choose themes
  • Automatic Switching: Respect system theme preferences
  • Time-Based: Automatic light/dark switching
  • Account-Specific: Different themes per customer account

Theme Management Theme management interface with preset and custom options

Brand Preview and Testing

Real-Time Preview

Preview Capabilities:

  • Live Preview: See changes immediately as you make them
  • Device Simulation: Preview on different screen sizes
  • Theme Switching: Test different theme combinations
  • Interactive Elements: Test buttons, forms, and navigation

Preview Contexts:

  • Homepage: Main Trust Center landing page
  • Document Pages: Document listing and detail views
  • Forms: Contact and access request forms
  • Error Pages: 404 and error page branding

Multi-Device Testing

Device Testing:

  • Desktop: Full-featured desktop experience
  • Laptop: Medium-sized screen optimization
  • Tablet: Touch-friendly tablet interface
  • Mobile: Optimized mobile experience

Browser Testing:

  • Cross-Browser Compatibility: Chrome, Firefox, Safari, Edge
  • Version Testing: Recent browser versions
  • Performance Testing: Loading speed and responsiveness
  • Accessibility Testing: Screen reader and keyboard navigation

Brand Preview Multi-device brand preview with real-time updates

Implementation and Deployment

Publishing Brand Changes

Deployment Process:

  1. Review Changes: Verify all customizations in preview
  2. Quality Assurance: Test across devices and browsers
  3. Approve Changes: Final approval for brand updates
  4. Deploy to Production: Push changes to live Trust Center
  5. Verify Deployment: Confirm changes are live and working

Deployment Options:

  • Immediate Deployment: Changes go live immediately
  • Scheduled Deployment: Deploy changes at specific times
  • Gradual Rollout: Phased deployment to different audiences
  • Rollback Capability: Quick reversion if issues arise

Change Management

Version Control:

  • Brand History: Track all brand changes over time
  • Rollback Options: Revert to previous brand configurations
  • Change Documentation: Document reasons for brand updates
  • Approval Workflows: Multi-step approval for brand changes

Communication:

  • Stakeholder Notification: Alert team members of brand changes
  • Customer Communication: Inform customers of visual updates
  • Documentation Updates: Update help materials with new branding
  • Training Materials: Update team training with new brand elements

Best Practices

Brand Consistency

Consistency Guidelines:

  • Follow Brand Guidelines: Adhere to organizational brand standards
  • Cross-Platform Alignment: Ensure consistency with other platforms
  • Regular Audits: Periodic review of brand implementation
  • Documentation: Maintain brand implementation documentation

Quality Assurance:

  • Professional Appearance: Maintain high-quality, professional look
  • User Experience: Prioritize usability alongside visual appeal
  • Performance: Ensure branding doesn't impact loading speeds
  • Accessibility: Maintain accessibility standards with custom branding

Security Considerations

Brand Asset Security:

  • File Validation: Verify uploaded files are safe and valid
  • Version Control: Track changes to brand assets
  • Access Control: Limit brand management to authorized users
  • Backup Strategy: Maintain backups of brand configurations

Compliance:

  • Brand Guidelines: Ensure compliance with organizational standards
  • Legal Considerations: Respect trademark and copyright requirements
  • Accessibility Standards: Maintain WCAG compliance
  • Data Protection: Secure handling of brand assets

Common Tasks

Multilingual Support

German - Markenanpassung

Hauptfunktionen:

  • Logo-Verwaltung: Primäre und sekundäre Logos hochladen
  • Farbschema: Markenfarben und Akzentfarben konfigurieren
  • Typografie: Schriftarten und Textstile anpassen
  • Erweiterte Anpassung: CSS und Layout-Optionen

White-Label-Funktionen: Vollständige Markenidentität und professionelles Erscheinungsbild

French - Personnalisation de la marque

Fonctionnalités principales:

  • Gestion des logos: Télécharger des logos primaires et secondaires
  • Schéma de couleurs: Configurer les couleurs de marque et d'accent
  • Typographie: Personnaliser les polices et styles de texte
  • Personnalisation avancée: Options CSS et de mise en page

Fonctionnalités white-label: Identité de marque complète et apparence professionnelle

Next Steps


Effective brand customization creates a professional, cohesive Trust Center experience that builds customer confidence and reinforces your organization's identity. Use this guide to implement beautiful, accessible, and performance-optimized branding.

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