API Integrations Overview

The Trust Center integrations ecosystem provides seamless connectivity with leading compliance, security, and business tools. Access our curated marketplace of pre-built integrations and leverage powerful APIs to create custom connections that streamline your compliance workflows.

What You'll Learn

• Available integrations in our marketplace
• How to set up and configure popular integrations
• API capabilities for custom integrations
• Pro and Enterprise integration features
• Best practices for integration management
• Troubleshooting integration issues

Prerequisites

• Admin role required for integration management
• Pro or Enterprise plan for marketplace access
• Understanding of your current tool stack
• Basic knowledge of APIs for custom integrations

Integrations Marketplace

Our curated marketplace offers pre-built integrations with leading compliance, security, and business tools, designed to eliminate manual work and ensure data consistency across your tech stack.

Popular Integrations

Pro Features

Compliance Platform Integrations

Drata Integration

Capabilities:

• Evidence Sync: Automatically sync compliance evidence and certificates
• Control Mapping: Map Trust Center documents to Drata controls
• Status Updates: Real-time compliance status synchronization
• Audit Trails: Comprehensive activity logging for auditors

Setup Process:

1. Connect Account: Authenticate with your Drata instance
2. Map Controls: Link Trust Center documents to Drata controls
3. Configure Sync: Set up automatic evidence collection
4. Test Integration: Verify data flows correctly
5. Monitor Status: Track sync health and performance

{
  "integration": "drata",
  "status": "active",
  "sync_frequency": "hourly",
  "last_sync": "2025-01-15T10:00:00Z",
  "controls_mapped": 47,
  "evidence_synced": 156
}

Vanta Integration

Features:

• Automated Monitoring: Continuous compliance monitoring
• Evidence Collection: Automatic gathering of compliance artifacts
• Report Generation: Sync compliance reports and assessments
• Alert Integration: Real-time compliance alerts and notifications

Configuration:

• API Authentication: Secure connection with Vanta APIs
• Scope Selection: Choose which data to sync
• Schedule Configuration: Set sync frequency and timing
• Notification Setup: Configure alert preferences

SecureFrame Integration

Synchronization:

• Framework Mapping: Map to security frameworks (SOC 2, ISO 27001)
• Evidence Automation: Automated evidence collection
• Compliance Scoring: Real-time compliance posture updates
• Remediation Tracking: Track compliance improvements

Document Management Integrations

SharePoint Online

Synchronization Features:

• Bi-directional Sync: Changes reflected in both systems
• Folder Mapping: Map SharePoint libraries to Trust Center categories
• Permission Inheritance: Maintain SharePoint access controls
• Version Control: Sync document versions and history

Configuration Steps:

1. Authenticate: Connect with Microsoft 365 credentials
2. Select Libraries: Choose SharePoint document libraries
3. Map Categories: Link libraries to Trust Center categories
4. Set Permissions: Configure access control synchronization
5. Enable Sync: Start automatic document synchronization

Supported Features:

• Real-time Updates: Changes sync within minutes
• Metadata Preservation: Maintain document properties
• Conflict Resolution: Handle simultaneous edits gracefully
• Audit Logging: Track all synchronization activities

Google Drive Integration

Capabilities:

• Drive Sync: Connect with Google Drive folders
• Team Drive Support: Sync shared team drives
• Permission Mapping: Respect Google Drive sharing settings
• File Format Support: Handle Docs, Sheets, PDFs, and more

Setup Configuration:

integration:
  type: google_drive
  auth_method: oauth2
  sync_folders:
    - folder_id: "1BxiMVs0XRA5nFMdKvBdBZjgmUUqptlbs74OgvE2upms"
      category: "compliance_docs"
      access_level: "protected"
  sync_frequency: "15_minutes"
  preserve_permissions: true

Box Enterprise

Enterprise Features:

• Advanced Security: Enterprise-grade security controls
• Workflow Integration: Connect with Box workflows
• Metadata Mapping: Custom metadata field synchronization
• Compliance Tracking: Maintain compliance audit trails

Cloud Provider Integrations

AWS Integration

Services Supported:

• S3 Document Storage: Sync documents from S3 buckets
• CloudTrail Logs: Import security and access logs
• Config Rules: Sync compliance configuration data
• Certificate Manager: Import SSL/TLS certificates

Architecture:

graph LR
    A[Trust Center] --> B[AWS API Gateway]
    B --> C[S3 Storage]
    B --> D[CloudTrail]
    B --> E[Config Service]
    B --> F[Certificate Manager]

Security Configuration:

• IAM Roles: Use least-privilege IAM roles for access
• Cross-Account Access: Secure cross-account resource access
• Encryption: All data encrypted in transit and at rest
• VPC Integration: Optional VPC peering for enhanced security

Azure Integration

Azure Services:

• Blob Storage: Document synchronization from Azure Blob
• Key Vault: Certificate and secrets management
• Monitor Logs: Security and compliance log integration
• Active Directory: User authentication and authorization

Google Cloud Platform

GCP Services:

• Cloud Storage: Document sync from GCP buckets
• Cloud Logging: Import security and audit logs
• Secret Manager: Secure credential management
• Identity & Access Management: User and permission sync

Custom API Integrations

REST API Capabilities

Endpoints Available:

• Documents API: Manage document library programmatically
• Accounts API: Automate customer account management
• Certifications API: Sync certificates and badges
• Analytics API: Export usage and performance data
• Webhooks API: Real-time event notifications

Authentication Methods:

• API Keys: Simple key-based authentication
• OAuth 2.0: Secure delegated access
• JWT Tokens: Stateless authentication
• mTLS: Mutual TLS for enhanced security

SDK and Libraries

Official SDKs:

• Python SDK: pip install trustcenter-sdk
• Node.js SDK: npm install @orbiq/trustcenter-sdk
• Go SDK: go get github.com/orbiq/trustcenter-go
• C# SDK: dotnet add package TrustCenter.SDK

Code Example:

import { TrustCenterClient } from "@orbiq/trustcenter-sdk";

const client = new TrustCenterClient({
  apiKey: process.env.TRUSTCENTER_API_KEY,
  baseUrl: "https://api.trustcenter.example.com",
});

// Sync documents from external system
const documents = await client.documents.list({
  category: "compliance",
  status: "published",
});

// Create new document
const newDoc = await client.documents.create({
  title: "Updated Privacy Policy",
  category: "legal",
  access_level: "public",
  file_url: "https://example.com/privacy-policy.pdf",
});

Enterprise Integration Features

Advanced Webhooks

Enterprise Webhook Features:

• Custom Payload: Customize webhook payload structure
• Event Filtering: Fine-grained event filtering
• Retry Logic: Configurable retry policies
• Dead Letter Queues: Handle failed webhook deliveries
• Rate Limiting: Control webhook delivery rates

Webhook Configuration:

{
  "webhook": {
    "url": "https://your-system.com/webhooks/trustcenter",
    "events": ["document.created", "account.updated"],
    "headers": {
      "Authorization": "Bearer your-token",
      "X-Custom-Header": "value"
    },
    "retry_policy": {
      "max_attempts": 5,
      "backoff_strategy": "exponential"
    },
    "filter": {
      "account_ids": ["acc_123", "acc_456"],
      "document_categories": ["compliance", "security"]
    }
  }
}

Custom Integration Development

Professional Services:

• Integration Consulting: Expert guidance for complex integrations
• Custom Development: Build bespoke integrations for your tools
• Migration Services: Migrate from existing compliance tools
• Training and Support: Comprehensive team training

Development Process:

1. Requirements Analysis: Understand integration needs
2. Architecture Design: Plan integration architecture
3. Development Sprint: Build and test integration
4. User Acceptance Testing: Validate functionality
5. Deployment: Deploy to production environment
6. Ongoing Support: Maintenance and updates

Integration Monitoring

Monitoring Dashboard:

• Real-time Status: Monitor all integration health
• Performance Metrics: Track sync performance and reliability
• Error Analytics: Identify and resolve integration issues
• Usage Statistics: Monitor API usage and limits

Alert Configuration:

• Downtime Alerts: Immediate notification of integration failures
• Performance Degradation: Alerts for slow sync performance
• Rate Limit Warnings: Proactive rate limit notifications
• Security Events: Suspicious activity detection

Integration Security

Security Best Practices

Access Control:

• Principle of Least Privilege: Grant minimum required permissions
• Time-bound Access: Use temporary credentials when possible
• IP Restrictions: Limit access to specific IP ranges
• Audit Logging: Comprehensive activity tracking

Compliance Considerations

Data Privacy:

• Data Minimization: Only sync necessary data
• Regional Compliance: Respect data residency requirements
• Encryption Standards: Use industry-standard encryption
• Audit Trails: Maintain comprehensive integration logs

Regulatory Compliance:

• SOC 2 Type II: All integrations meet SOC 2 requirements
• ISO 27001: Information security management compliance
• GDPR: Data protection regulation compliance
• HIPAA: Healthcare data protection (where applicable)

Troubleshooting Integrations

Common Issues

Authentication Problems:

• Invalid Credentials: Verify API keys and tokens are current
• Permission Errors: Check integration has required scopes
• Token Expiry: Refresh expired OAuth tokens
• IP Restrictions: Ensure requests come from allowed addresses

Sync Issues:

• Rate Limiting: Implement proper backoff strategies
• Data Format Errors: Validate data formats and schemas
• Network Connectivity: Check firewall and network settings
• Service Downtime: Monitor third-party service status

Performance Issues:

• Slow Sync: Optimize data payload sizes
• High Latency: Consider regional API endpoints
• Memory Usage: Monitor resource consumption
• Timeout Errors: Adjust timeout settings appropriately

Diagnostic Tools

Built-in Diagnostics:

• Connection Testing: Test integration connectivity
• Sync Status: Monitor real-time sync progress
• Error Logs: Detailed error logging and analysis
• Performance Metrics: Track sync speed and reliability

Debug Mode:

• Verbose Logging: Detailed request/response logging
• Test Endpoints: Safe testing environment
• Data Validation: Verify data integrity and formats
• Rollback Capabilities: Undo problematic changes

Getting Started

Quick Setup Guide

1. Choose Integration: Select from marketplace or plan custom
2. Review Requirements: Understand prerequisites and permissions
3. Configure Authentication: Set up secure connection
4. Test Connection: Verify integration works correctly
5. Configure Sync: Set up data synchronization
6. Monitor Performance: Track integration health

Integration Checklist

Pro Integration Support

Dedicated Support

Pro Support Benefits:

• 24/7 Technical Support: Round-the-clock integration assistance
• Dedicated Success Manager: Personal integration consultant
• Priority Issue Resolution: Faster response times for issues
• Custom Integration Development: Bespoke integration solutions

Support Channels:

• Phone Support: Direct access to integration experts
• Slack Channel: Real-time chat support
• Video Consultations: Screen-share troubleshooting sessions
• On-site Support: On-premises integration assistance

Integration Roadmap

Upcoming Integrations:

• ServiceNow GRC: Governance, risk, and compliance integration
• Okta Workflows: Identity and access management automation
• Jira Service Management: Incident and request management
• Microsoft Sentinel: Security information and event management

Request Custom Integration: Have a specific tool you need integrated? Our Pro customers can request custom integrations through our professional services team.

Next Steps

Related Resources

• API Documentation
• Integration Examples Repository
• Pro Features Overview
• Security Best Practices

Transform your compliance workflows with powerful integrations. Contact our team to discuss custom integration needs or upgrade to Pro for access to our full integrations marketplace.